Privacy Policy
Cookie Policy
Your data privacy with Lykke Business
At Lykke Business we care about your privacy and want you to be confident in the way we use your personal information and other personal data. This page provides a summary for you. Our Data Privacy Policy applies to all of the products and services we provide you as our customer and user of our Sites.

The information we collect about you helps us provide the best service possible to you, to help improve the safety and reliability of our services, and to comply with laws and regulations.
What we do with your data
We use the personal information you give us to allow us to provide you with the products and services you'd like to use. We may share your information with our other group companies and selected trusted third parties (list available upon request), based on our instructions and in compliance with our Data Privacy Policy and any other appropriate confidentiality and security measures. We may use your data for our internal marketing analytics purposes to allow us to assess service performance, customer behaviour and trends - this is to allow us to monitor and continuously improve our service offering. We don't sell or make available your data to any third parties for marketing, advertising or related purposes.
What sort of information do we ask you
We may ask your name and role (position), your email address or contact number so we can communicate with you.
What information are we entitled to
We need and are permitted to have your information for the following reasons - either because you have given your consent, or to be able to provide our products and services to you, or because we are legally required to obtain it. In each case we will only ask for, store and use information that we reasonably require and we will only hold on to if for as long as we need to or that the law requires us to do, which is between 5 to 10 years after the end of the relationship.
Where do we store your information
All our data and your information is held in secure servers located in the European Economic Area (EEA). We do use a number of different operating systems. In each case the data we store, how we store it and third party applications we use are subject to strict security measures and legal obligations.
How we keep your information safe
We use a number of technical and procedural measures to ensure the safety of your data. These include encrypting data, only storing and transferring it where we know it is safe and restricting access to who can see or use the data.
Who can access or see my information
Only those people within our organisation that need to see it in order to help us provide our products and services to you. This will include our marketing, community managers, customer service and support staff.
What rights do I have to my information
You have various rights in your information such as the right to ask us what information we hold about you, ask us to correct or delete information about you or to restrict our use of it. You also have the right to request us to export or transfer data to other companies. And you have the right to complain about our use of your data and submit a complaint to the relevant data protection authority.
Who do I contact to find out more or make a complaint
If you have any questions, comments or complaints regarding how we collect, use and store information about you, Lykke Business has a Data Protection Officer to help you. If you need assistance, please send an e-mail to dpo@lykke.com.
Information that we collect, and how we use it
Lykke Business collects information from our users when they apply messages via the Sites. Some of the forms on Lykke Business Sites may ask users to give us contact information. We may use these data to tailor the visitor's experience at our Sites or, if applicable, to assess the candidacy of an individual and qualifications for employment with Lykke Business.

You agree that Lykke Business may use any personal information that you provide, such as your name, email address, phone number to notify you about other products and services offered by Lykke Business that may be of interest to you. We will not sell, share, or otherwise make available any of that information to other parties, except that we may disclose the information to trusted third parties who perform services on our behalf and have a need to access the information in connection with the performance of those services based on our instructions and in compliance with our Data Privacy Policy and any other appropriate confidentiality and security measures. We may use your data for our internal marketing analytics purposes, e.g. analysis of customer behaviour and trends - this is to allow us to monitor and continuously improve our service offering. In addition, you agree that Lykke Business may disclose your contact information in response to inquiries by bona-fide rights owners in connection with allegations of infringement of copyright or other proprietary rights arising from information that you have posted on the Sites or otherwise provided to Lykke Business, or that has been provided to regulators, law enforcement agencies or courts. You may feel free to access your cookie settings to make changes to the information we hold or you provide in line with our Cookie Policy.
E-mail addresses
We may collect the email addresses of those who send us email messages or express interest regarding our services or employment opportunities. We will not, however, share any email addresses with any third party or send unsolicited email to any of the addresses we collect, except in very limited circumstances as set forth in this Data Privacy Policy.
International transfer of information
Information collected on the Sites or through other means may be transferred among the Lykke Business personnel, or to related third parties located throughout the world, including offices located outside the EEA, and the Sites may be viewed and hosted anywhere in the world, including countries that may not have laws regulating the use and transfer of personal data. Lykke Business has in place contractual safeguards to ensure that third-party contractors adhere to the applicable laws and regulations as well as this Data Privacy Policy. By using the Sites, submitting information through the Sites, or submitting information to Lykke Business through other means, you voluntarily consent to such international transfer and hosting of such information.
Security Process
Lykke Business has in place technological and operational security processes designed to protect personally identifiable information from loss, misuse, alteration, or destruction. Only authorised employees and contractors will have access to any data provided by you, and that access is limited by need. Each employee or contractor having access to any personally identifiable information and personal data is obligated to maintain its confidentiality. Although we take steps that are generally accepted as industry standard to protect your personally identifiable information, Lykke Business cannot guarantee that your personally identifiable information or personal data will not become accessible to unauthorised persons.
Links to other websites
Our Sites may include links to other websites or online services whose privacy practices may differ from those of Lykke Business. If you submit information to any of those websites or online services, your information is governed by their privacy statements. We encourage you to read carefully the privacy statement of any websites you visit. Lykke Business is not responsible for the privacy practices or the content of any non-Lykke Business websites to which we link from the Sites.
Compliance with law
Lykke Business complies with all applicable privacy laws and regulations. Lykke Business may be compelled to surrender personal user or customer information to legal authorities without express user consent if presented with a court subpoena or similar legal or administrative order, or as required or permitted by the laws, rules, and regulations of any nation, state, or other applicable jurisdiction. Also, in the event of a violation of any restrictions on use of materials provided in or through the Sites, we may disclose personal user information to our affected business partners or legal authorities.
Change and/or delete information
You may access, correct, update, and/or delete, as the case may be, any personally identifiable information that you submit to Lykke Business through the Sites or through other means. To do so, please either follow instructions on the page of the Sites on which you have provided such information or subscribed or registered or contact us. Please note this will be subject to Lykke’s Data Retention Policy.
This cookie policy informs you what cookies are and how Lykke Business uses them. It also informs you how you can disable them if you do not wish them to be used. Please take the time to read this policy and if you continue to use any of Lykke Business' sites you will be agreeing to our use of them in line with this Policy.
What is a cookie?
Cookies are small files that contain data and are stored on your computer, tablet or mobile device. They contain information that lets the website you are accessing remember you on the site and let us know what your preferences are when using the site.
Why do we use them?
Like all websites and customer facing service providers nowadays we use them to make your use of the site easier and offer a better user experience. It also lets us understand what our customers are interested in and make improvements to our site and the services we offer.
Types of cookie
We use 'Session Cookies', 'Persistent Cookies' and 'Third Party Cookies' on our sites. Session Cookies are temporary files on your computer that allow a website to identify your actions and choices during a browsing session. They expire when you leave the site and close your web browser.

Persistent Cookies are stored on your computer and remain there after you close your browser or switch off your computer. They are then used next time you log on to our sites to help us identify you and your preferences. They do not contain any information that would allow us to identify you to another user.

Third Party Cookies let us connect with another provider, such as Google, to provide links to functionality or analytics. We use only Google Analytics which uses cookies to analyse our use of the site. The information generated by the cookie about your use of the site (including your IP address) is stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You can find further information about Google Analytics here and here. If you do not wish to allow the use of Third Party Cookies you can erase or block them.
Necessary cookies
These cookies are absolutely necessary for operating the website and ensuring security features. They also allow you to stay conveniently logged into your profile when you visit our website again. They are stored for a maximum period of time of two years.
Statistics
We track anonymised data for statistical and analytical purposes. That way we can continuously optimise our website and its content. Those cookies are shared only with Google Analytics, and they are stored for a maximum period of two years.
Comfort
These cookies make using our website more convenient for you. They are stored for a non-limited period of time.
What if I don’t want to allow cookies or want to block them?
With most Internet browsers, you can erase cookies from your computer hard drive, block all cookies, or receive a warning before a cookie is stored on your computer. Please refer to your browser instructions or a help screen to learn more about these functions and how to use them. If you get stuck you can also call our help-desk. Please note that if you do choose to block or disable cookies then certain sections or functionalities of our sites may be inaccessible to you.
If the participant has any questions about the Privacy Policy or the collection and use of information by Lykke Business, it should contact the Data Protection Officer: dpo@lykke.com.